Return & Refund Policy

1. Digital Products & Courses

LearningNow provides premium digital educational content. Due to the immediate and accessible nature of digital goods, all sales of digital courses, online modules, and downloadable content are final. We do not offer refunds, exchanges, or cancellations for any digital products once the purchase is complete and access has been granted.

2. Physical Products & Merchandise

We offer a strict 7-day return window for physical products (such as books) purchased through our platform.

• Eligibility: The 7-day return window begins exactly on the date the item is marked as "Delivered" in our system.
• Condition: To be eligible for a return, the physical item must be unused, in the same condition that you received it, and in its original packaging.

3. The Return Process

Returns for physical items must be initiated directly through your LearningNow account.

• Once an order is marked as delivered, a Return button will become active on your Order Dashboard for 7 days.
• Clicking this button will initiate the return request, which will be reviewed and managed by our studio team.
• If approved, you will receive instructions on how to ship the item back to us.

4. Non-Refundable Scenarios

• Return requests made after the 7-day post-delivery window has expired.
• Physical items that are damaged, used, or missing parts for reasons not due to our error.
• Any digital-only content, live masterclasses, or virtual workshops.

5. Processing Refunds

Once your physical return is received and inspected by our studio, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within 5-7 business days.